If you are having issues with 'Echelon keeps stopping' please follow the instructions below to update the app and Stride Firmware: 

1. Power off the Stride-s
2. Plug a USB keyboard into the USB port (Not the port next to the power input)
3. Use a needle, paper clip, or SIM card remover to push into the small hole which has a button (see image below for location)
4. Keep the paperclip, needle, or SIM card remover inserted
5. Power on the unit
6. The tablet will power up to the Android Recovery screen
7. Once screen is powered up to the recovery screen, needle, paperclip, or SIM card remover can be removed
8. Use the keyboard arrows to find 'Wipe Data/Factory Reset' from the menu
9. Press Enter to select
10. Once the data wipe/factory reset is complete, choose Reboot System Now.
11. Upon reboot DO NOT CONNECT TO THE INTERNET
12. Log into the mobile Echelon Fit app
13. Open on the Me tab 
14. Tap on the gear/cog icon in the top right
15. Open My Equipment
16. swipe left on Connect Bike, as in to delete it.
17. Tap on the plus sign in the top right
18. Add Echelon Stride
19. Get back to the More page then tap on Firmware Update
20. Tap on the 'Connect Device' button at the bottom
21. Tap on the Stride-s serial number shown in the list
22. Now tap Update Firmware
23. After update equipment firmware completes make sure to close the Phone app and restart the Stride-s