There are two ways to connect your Bluetooth headphones to the Reflect mirror:

On the Reflect 50" Touch or Echelon Reflect app (40"),

1. Tap the class you want to take, and tap the headphones icon;
2. Tap start workout, and then tap the headphones icon. Make sure your Bluetooth headphones are on and able to pair. When successfully paired, the icon will change from white to red.

If you're having trouble, this could be the pairing mode on your headphones. To make sure the Bluetooth is working properly on the Reflect, go to the Bluetooth settings and verify devices are showing up in the Bluetooth list there.

On the Reflect 50" Touch:

• Go to the "Tap Screen to Start" screen.
• Tap 5 times in the bottom-left corner of the screen.
• When the dialog box shows up, type 1085 for the passcode.
• Go to Bluetooth in the Settings menu that shows up (ignore the Disconnected warning).
• Make sure devices are being shown on the Bluetooth list there.
• This will show that Bluetooth is working for the Reflect.

On the Reflect 40":

• Connect a USB mouse to the Reflect.
• click the top-left corner to see a small drop down menu.
• Click the gear icon in the menu.
• Go to Bluetooth in the Settings menu that shows up (ignore the Disconnected warning).
• Make sure devices are being shown on the Bluetooth list there.
• This will show that Bluetooth is working for the Reflect

If the issue persists, please contact Customer Service for further support. 

You can contact Customer Service here: Contact Customer Service