If you are experiencing issues when trying to update your Echelon Reflect 50" touch, please follow the instruction below:

Download

Reflect Firmware files:

*It is very important you only install the correct file for your unit*

• Reflect 50 (ECH-REFL02-XXXXX): https://drive.google.com/file/d/1-OyBJd1z6MxOOW7qT4nDpc-pCvscHvEU/view?usp=sharing

• Reflect 40: https://drive.google.com/file/d/1OFyZ8BHkspS4q13y1qtK0UlJqsQktD5P/view?usp=sharing

Equipment

• USB drive formatted to FAT32

Install Reflect Touch Image Instructions 

1. Download the update image.
2. Place the update image on the USB drive.
   a. The file name must remain as "update.img"
   b. The file should be in the root directory (not placed into any folder on the USB drive)
3. Make sure the Reflect is off, and plug the USB drive into one of the USB ports in the back of the mirror.
4. Turn the Reflect mirror on and wait until a dialog pops up prompting to install the update.
5. Tap install update.
6. The Reflect mirror will be factory reset.
7. The Reflect mirror will need to be set up again and should be getting updates again.

Note: If you get an error message, then go back to step 3 and try to use the other USB port on the Reflect.