Preventative Maintenance: Bike
Jul 20, 2025
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Bikes Maintenance Schedule |
Task |
| Daily | Inspect the pedals of your bike before each ride for any looseness or deformation. Doing this ensures your safety, the quality of your experience, and the overall life of your bike. If any issues are found cease using the equipment immediately and call a customer service representative. |
| Daily | Check your SPD cleats if using cycling shoes to make sure they are oriented straight to ensure proper clipping into the SPD clip on the pedal. Take care to tighten the cleat down as needed to avoid any potential malfunction when riding. |
| Daily | Power off the bike, and clean every high use or exposed areas with a non acidic cleaner. (no ammonia, alcohol, or chlorine) take care NOT to spray any solution directly onto the bike. This could ruin any electrical components, ports on the bike, or the supplied tablet (specific models). Raise seat and handlebar posts to their highest setting to expose any excess moisture. |
| Daily | Inspect the power cord to make sure it has no damage, if damaged replace immediately by calling our customer service department (note: take care to store these in a secure dry area, away from children). |
| Daily | Inspect for any noises that could indicate potential issues, If a troubling noise is indicated please contact our customer service team for any service needs. |
| Weekly | Inspect all the assembled and pre-assembled hardware to find if anything needs to be tightened down or secured better. This includes but is not limited to: - All height and distance adjustment knobs/levers - Tablet securing screws (select models) - Dumbbell rack & drink holder bolts - Handlebar securing bolts (select models) - Bolts for the tablet mount - Hinge bolt for tablet mount (select models) - SPD clips and Toe Cages - Seat Clamp |
| Weekly | We recommend lightly applying threadlocker to your pedal threads if the equipment is used more than 2 to 5 times a week. |
| Weekly | Power off the bike, dust, vacuum and wipe down all the areas around and on the bike, that are not normally cleaned in your daily cleaning procedures, (note: move the bike to a staging area for cleaning if cleaning on stainable flooring) |
| Weekly | Ensure your app and equipment firmware are up to date with the latest versions. |
| Weekly | Assess the feet leveling system to make sure your bike is sitting level to the floor (adjust all four rubber feet accordingly) Adjust the left foot if the bike is leaning to the left and vice versa. |
| Monthly | Assess the saddle and handlebar adjustments for wear and tear. If a replacement is needed contact customer service here |
| Monthly | Assess the quality of the drive belt every 5 - 6 months by CAREFULLY removing the screws from the right side frame cover and using a flashlight to assess the belt from the top down while pedaling with one hand. |
| Monthly | Check nylon foot straps on toe cages for wear |
| As Needed | Test the brake pads for wear periodically by utilizing the emergency brake a few times during a controlled sprint. |
| As Needed | To adjust the belt tension for slipping: - Open the right side panel by removing the bolt that is positioned over the flywheel - Remove the two screws at the bottom of the frame - Remove the conjoining screw at the front of the bike from the opposite side. - Peel back the plastic cover to expose the belt tension nut, use a 3/8" Ratchet Wrench with a 6" extension, and a 13mm Socket to tighten the nut. - Tighten 1/4 turn, re-secure the flywheel cover bolt and test until your forward momentum feels smooth. Note: It is important that proper adjustment is followed to avoid any premature belt fraying and damage occurs. |
| Yearly | Assess the quality of the resistance encoder - Remove the tape surrounding the resistance knob - Using a small Phillips head screwdriver remove all (4) screws surrounding the knob and remove the knob - Assess the motherboard for any dust, damage, or corrosion caused by sweat. - Clean the area for dust and debris with compressed air - If a new resistance knob or resistance encoder is needed, call our customer service team for a replacement |
| Yearly | Inspect the vertical and horizontal adjustment knobs and call customer service for replacements if they are determined to be worn out. When this occurs the user will be unable to tighten the lever or knob down no matter how hard they try. |
